iPhone Duo Owners Report Screen Cracks
Source reports published 26 Oct 2026, 10:00 am – 27 Oct 2026, 1:41 pm AEST
Apple confirmed an issue affecting the inner display of some iPhone Duo units, leading to reports of cracks and malfunctions. The company is offering replacements to affected users and anticipates a delay in further shipments.
What happened
- Owners of the iPhone Duo, Apple’s first foldable handset, are reporting screen issues shortly after the device’s global launch on Friday.
- Users in Australia and the US, including one individual who reported a crack within six hours of taking ownership, have described audible cracking noises and visible screen malfunctions.
- These issues primarily involve lines appearing on the screen’s centre crease and cracks along the hinge.
- Apple confirmed an issue impacting the inner display on a ‘small number’ of units.
- Spokesperson John Ternus stated that the company’s initial response had been ‘incredibly positive’ and that demand for the device had been ‘nothing short of extraordinary’.
- The iPhone Duo retails at $1,999 (£1,499).
- Francisco Jeronimo, vice-president of data and analytics at IDC, noted that screen issues are common with new products.
- Ben Wood, chief analyst at CCS, urged a cautious approach, citing Samsung’s experience with the original Galaxy Fold in 2019, where a swift response contained the damage.
- Apple is offering replacements to users experiencing these problems.
- The next shipment of iPhone Duos is not expected until January, according to a report in the Economic Daily, a Taiwanese publication based in Taiwan, the home country of Foxconn, Apple’s main device manufacturer.
Original reporting
- Guardian: iPhone Duo owners report cracks in Apple’s first foldable handset
2026-10-26T00:00:00+00:00 - BBC: iPhone Duo: Apple says it will replace handsets with screen problems
2026-10-27T01:16:22.824000+00:00 - Sky News: Users reporting problems with Apple's first foldable iPhone
2026-10-27T03:41:00+00:00